FAQ

BYTEX UNIVERSE FAQ

How does bytex-universe.com work?

bytex-universe.com is an investment and asset management solution with various investment opportunities and generates profits through stock market trading activities.

Who controls the investment portfolio?

Investments in the P2P sector are managed by qualified trading experts. In the CopyFX sector, capital is managed by renowned external platforms such as Roboforex.

What requirements do I have to fulfill to become a business partner/investor at bytex-universe.com?

P2P sector:

- An active wallet for sending and receiving cryptocurrencies.
- General understanding of sending and receiving cryptocurrencies.
- General understanding of how to navigate our website.

CopyFX sector:

- An active Roboforex/NAGA account
- General understanding of how to use the Roboforex/NAGA platforms.

How many accounts are allowed with my personal details?

You can only register a single account from your computer. Users who share the same IP address can also log in via the same network without any problems.

What can I do if I have forgotten my password and cannot log in?

Click on the link "Forgot your password?", enter your e-mail address and your login information will be sent to your e-mail address.

I can't log in to my account. What could be causing this problem?

Sometimes problems of this kind are caused by errors in the web browser. This should not cause you any concerns. Just wait a few minutes and then try to log in again. First, you should clear your web browser cache. If the problem persists, please contact our support team.

What is the security level for my account information?

We have implemented various security measures to protect your account. Our website is secured against DDoS attacks and all transmitted information is SSL-encrypted. Our website is hosted on a dedicated server with a firewall.

Which currencies can I use on bytex-universe.com?

We currently accept EUR, USD (ePaycore), Bitcoin, Litecoin, Tron & USDT-TRC20.

What are the minimum and maximum deposit limits?

The deposit limits are currently set at 75$, the withdrawal limits are 25$.

Is there a limit to the number of deposits?

Yes, you can only make 3 deposits per month.

How long does it take for my deposit to appear in my account?

Immediately after you have completed a deposit, your account will be updated with your balance. In the case of crypto deposits, the network delays for transaction confirmations apply.

Can I deposit directly from my credit balance?

Yes, you can make a deposit from your balance (1% fee).

What is the minimum amount for a payout?

The minimum amount for a withdrawal is 25$ for each currency.

How quickly will my payout be processed?

All withdrawals are processed within 24 hours.

Does bytex-universe.com offer an affiliate marketing service?

Yes, we have a seven-level affiliate program that offers you 0.9% to 9.9%. It depends on the investment amount of your affiliates how high your commission will be.

How do I receive my referral commission?

Referral commissions are immediately added to your account balance. Referral commissions can only be withdrawn with the same currency that your referral partner used for the deposit. For example, if BTC was used by your referral partner to make a deposit, you can only withdraw your referral commission in BTC.

How does bytex-universe.com recognize that I am the one who has introduced a new investor?

The referral system registers each user during the registration process and works completely automatically. If an investor signs up via your referral link, the system will treat this investor as your referral.